Harry S. Dent Jr. - Ultimate Customer Service. PDF

PDF Includes a PDF workbook!Exceptional customer service is no accident!Great service providers know what to do, teach their employees how to do it, and then consistently deliver first-class service. Now, you can get the world's top customer service authors to coach you and your team into excellence.

Listen to Ultimate Customer Service, narrated by Mark Sanborn, Shep Hyken, and Zig Ziglar, on your smartphone, notebook or desktop computer.

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